eSupport Center: Professional support system for the satisfied customers

We provide not only a great online system but we help the organizers' work efficiently.

• eSupport Center ticket-based support system (eSupport site: http://support.e-conf.com) for the organizers. E-mail based error handling and communication, Knowledgebase, Troubleshooter and Downloads sections.
• After receiving an error report the intervention / repair begins and implemented within hours. Automatic ticket confirmation, continuous ticket tracking.
• The system management problems and answers appear in the Troubleshooter and the Knowledgebase sections of the eSupport system
• Updated Knowledgebase materials in the eSupport system for our customers
• New developments of the ConfWare^TM system appear in the Knowledgebase section
• Downloadable user manuals in PDF format
• Newsletters for our customers about ConfWare^TM news and updates